Recognitions

Every time I ask Grace for help with a project, she is always more than willing to step in and gets the job done quickly and accurately. I truly appreciate her readiness to take on any task and her positive, easygoing attitude. We are incredibly fortunate to have her as part of the Monticello and CG team. Thank you, Grace!

Ethan has been incredibly helpful with my IT needs. He is patient, thorough, and ensures that issues are fully resolved. He frequently checks in to make sure everything with my new computer is running smoothly and keeps me updated on any outstanding concerns or follow-ups. I truly appreciate his support and love having him as part of the CG team!

Michelle took time to help me through a very complicated situation with an insured's change of ownership. Her expertise and willingness to help was a game changer.

Sean has been a huge help to me on our Carrier Service Center project.  He has created new Rep codes, cleaned up account coding within each carrier along with AMS.  He has helped me organize all the account spreadsheets and done global changes.  All of this will help our SBA reps identify their service center accounts easier along with provide a cleaner transition into Epic.

Thanks Sean!

Laura is incredibly fast and helpful whenever I have questions, whether it’s for my personal insurance needs or our frequent business interactions. I truly appreciate her thoroughness and support, and I know others feel the same way. She has been outstanding in managing our web leads, handling them promptly and professionally. We’re fortunate to have her on our team!

Matt always does such an amazing job helping out when I'm out of the office. He doesn't hesitate to step in and get things done when rush items come through. I truly appreciate his partnership and willingness to help out.

Thank you to Dylan for the support and help with new business submissions.  He has been quick to respond to entering accounts in AMS and eager to learn the quote process from start to finish.

I appreciate all your help!

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Ashley is always so helpful whenever I have a question or don't know how to use a program. She takes the time to explain the technology that we use in terms that I can understand and she is very patient. For example, I have been using Roboform since I started working here in 2019 but really had no idea how to use it efficiently until my conversations with her during Cyber Awareness Month just recently. I have drastically improved my Cyber Score to help protect the Company!  Thanks, Ashley!

Bethany has proven to be a quick study and has been a great asset to our growth into the Wisconsin market.   She has taken on a steep learning curve with enthusiasm and grace..   She has demonstrated our strong focus on taking care of the clients here at CG and  it is great to see everyday!

In the short time that I have known Amy she has shown incredible support and genuine interested in her peers, including me.  She has an obvious thirst for knowledge and desire to grow professionally.  

She recently gave up some of her own time to grow together.  I invited Amy to a Women's Leadership event out of office time.  She was completely unaware that I was more than just an attendee. As we talked before the event, her encouragement and support really stood out. I was impressed by her commitment to personal growth and her desire to connect with other women in the industry, while showing kindness and genuine interest.  Thank you, Amy for joining me for this networking event and for representing CG at this event of over 100 industry women!  I appreciate you!

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I'd like to recognize Tony for being not only an incredible mentor but also a true leader and friend. He has been a cornerstore of my professional growth, guiding me through challenges and celebrating successes along the way. Through Tony's examples of dedication, integrity, and innovation, I've learned what it means to bring my best self to work every day. Thank you Tony for the invaluable support and belief in my potential. I'm so grateful for you!

I want to acknowledge Kate for the incredible dedication and drive she brings to our team. From day one, she has fit in seamlessly, tackling every challenge with enthusiasm and going above and beyond to contribute to our goals. Kate consistently pushes herself to improve and take on new challenges, which has inspired all of us to do the same. It's rare to find some who integrates so effortlessly and makes such a positive impact. We're fortunate to have her on our team; but even more fortunate to have her as a friend!

I want to celebrate my Cam, for an extraordinary year of achievements!

He has not only met every goal but has surpassed them with remarkable dedication and talent. Watching his growth has been truly inspiring, and I couldn't be more proud. Cam has set a new standard of excellence, and his contributions have made a lasting impact on our team. Here's to everything you've achieved this year and to all the incredible things still ahead!!

I want to give a shoutout to Moriah for being an incredible partner in creativity and collaboration. Working together to brainstorm and build ideas is always a highlight, and I leave every conversation feeling energized and inspired by what we have talked about. Her fresh perspectives and enthusiasm make our conversations better and im grateful to have such a fantastic colleague/friend to share and shape ideas with. Here's to more inspired teamwork and all the great things we'll continue to create together!

Thank you for setting such a high standard of excellence and creating an environment where we can continuously learn, grow, and succeed together. Your leadership and commitment to fostering a supportive, innovative team culture make a difference. We are incredibly grateful to be a part of a team that values collaboration and growth, and we look forward to achieving even more together. Thank you, B!

I want to express my gratitude for your unwavering support and dedication to my growth and development. Your leadership goes beyond just guiding the team - you genuinely invest in our individual journeys, helping us build confidence and reach our full potential - professionally and personally. I'm incredibly grateful for the encouragement, feedback, and opportunities you've provided along the way. Thank you for believing in me and for fostering an environment where personal and professional growth truly thrives!

A huge thank you to Krista for expertly managing our complex billing processes and always going the extra mile to ensure everything is handled smoothly. She consistently takes on every challenge with determination and attention to detail, making sure nothing slips through the cracks. We're so grateful for her hardwork and dedication - It makes all the difference in keeping everything running seamlessly!

Thank you, Moriah for being a rock star to work with!  You are always willing to help answer questions, step in where help is needed and always with a positive attitude.  Thank you!!

Thank you, Nathan for being willing to step in and help with premium allocations, loss history reports and for always doing so with a happy to help attitude, it is very much appreciated!

Laura and I have been working together on event planning, and I can’t say enough about her incredible organizational skills. She not only follows through on every detail but also has a talent for translating her ideas into actionable plans and her visions to paper. Our success wouldn’t be possible without her support. Laura treats our entire team as her clients, approaching her work with grace and a calm demeanor, always ready to tackle challenges collaboratively. I appreciate you, Laura!

I just wanted to give a quick shout-out to Emily.  She's done a great job backing me up recently when I've been gone, and she even proposed and bound a new business account while I was out.  She's a great team player and is always happy to help out when asked without any complaints.

Jennifer has been a huge asset on my team always willing to help where she can. She's learning and improving everyday! She helped with a very complicated billing issue on one of my accounts and was able to get it resolved leaving the Insured very happy. Don't know what I would do without her. Thanks Jennifer!

Kim is so organized in managing all of the accounts on her growing book.  During Dereck's weekly team meetings she continues to demonstrate that she knows her accounts and has a pulse on what is happening and what is needed on each of them.  

Kim's  positive and "go get ém" attitude is contagious and much appreciated.

I very much enjoy working with Kim on accounts.  

Thanks Kim for being awesome at your job!!!

-Julie

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With our movement into the Wisconsin market, Vince has been a great help in getting some "new to CG" clients onboard, marketed, renewed and implemented well ahead of schedule and very successfully.   Many of these relationships have known me for a long time, and we have exceeded their expectations and they now know why CG is a special place.   This is all thanks to Vince running quarterback on these clients.

Brandon has stepped up to lead the Charity Bags Tournament and has done a fantastic job communicating and keeping it going during a very busy month. I am extremely impressed with his enthusiasm and passion for giving back. He's also led many other charity initiatives throughout his time serving on the committee, and we couldn’t do it without him. He’s a true team player, and we are so fortunate to have him on the Charity Committee and at CG!

Cam has been an extremely valuable mentor and teammate as I moved into a complex book of micromobility. He is always willing to stop what he's doing to help me out, no matter how big the task at hand is. I’ve learned so much from him as he’s extremely efficient, intelligent, professional, and kind. Recently I had to step away from work for an unexpected extended time, and on top of his very busy work load he managed to keep things moving. I’m so grateful to have a team member as talented as him!

Brittany has taught me so much within the last year since I joined our complex micromobility book. My questions are endless and from day one she has always taken the time to explain my questions in detail. Not only have I been able to understand the task at hand, but she explains how the coverage applies behind the scenes. She's so intelligent and has a wealth of knowledge including unique agency bill scenarios, and I’m so lucky to be working with her directly and learning so much along the way. Working in the non-admitted market, nothing is straightforward/ A-B, and she has shown so much resilience. Brittany is an amazing coworker and friend to have and I'm so grateful!

In the short time Irene has been at CG, she has made a huge impact!  Building and maintaining carrier relationships, marketing new and renewal accounts, assisting the marketing department, and being a Manager!  She does so much for everyone with a great attitude and smile on her face. And she always makes time to talk with me when I have questions or need support.  CG is so lucky to have you on the team Irene!

Laila has been such a fantastic addition to our CG Family!  She is so personable and kind and always has something nice to say.  Laila is always smiling and a joy to work with!  Love having you here with us Laila!

New business submissions have been flowing in at a steady pace and Gail has does an amazing job keeping up with the volume and works hard to meet the need by dates so that I can get them out to the markets.  Gail is a huge asset to the marketing team and I know, I for one, could not do my job if it weren't for her help on the onset of setting up the applications and then again on the backside updating applications with all the necessary changes that took place during the marketing process so that they are ready for the team to work with. Thanks Gail for being so good at your job and helping me daily!!!!   I appreciate you.

Kyle has spent months working with his team to build an airtable that will streamline the data collection of our CG Group Home program. He and his team( Becca Rockwell & Tom Broback) have converted my "beast"of an excel spreadsheet which included12 yrs of data into a much easier format. The new format gives me the ability to pull different types of reports, allow clients to submit their estimated annual payrolls directly into the system and eventually producers will have access that they can review data for discussions with their clients during the course of the year. This was not small feat and will save me HOURS of time as I work on the renewal. THANK YOU!!!

Becca has spent months working with Kyle Simmons to build an Airtable that will streamline the data collection of our CG Group Home program.  They have converted my "beast"of an excel spreadsheet which included12 yrs of data into a much easier format.  The new format gives me the ability to pull different types of reports, allow clients to submit their estimated annual payrolls directly into the system and eventually producers will have access that they can review data for discussions with their clients during the course of the year.  This was not small feat and will save me HOURS of time as I work on the renewal.

Tom worked with Klye Simmons & Becca Rockweel to build an airtable that will streamline the data collection of our CG Group Home program.  They have converted my "beast"of an excel spreadsheet which included12 yrs of data into a much easier format.  The new format gives me the ability to pull different types of reports, allow clients to submit their estimated annual payrolls directly into the system and eventually producers will have access that they can review data for discussions with their clients during the course of the year.  This was not small feat and will save me HOURS of time as I work on the renewal.

Barbie came into CG ready to rock and roll!  I appreciate how willing she has been to jump into things, info share, do research, tag team on clients, accounts and all the things that make work fun.  She is energetic, passionate and clearly wants to deliver an excellent product to our producers, service with hospitality and proud of her work product at the end of the day.  Barbie is an excellent addition to our CG team as we all continue to level up in this marketplace.  I appreciate her!

We received notice from a new client that they were hiring me as their agent and wanted to bind coverage with us on a Friday morning. They were set to renew the coming Tuesday, so we had a lot of work to do to get everything issued. They had over 300 certificates and 80 auto ID cards that Ashton spent all day Friday, worked into the weekend, and finished everything by Monday at noon. She never complained and made sure the client had everything they needed to make the transition as smooth as possible. Thank you Ashton for your hard work!

Laura has been incredible in stepping into various roles at CG, and I’m thrilled to have her on our team and a part of CG! She’s extremely helpful, easy to work with, and brings a great attitude to everything she does. I’m especially impressed with her speed and organizational skills, even when pulled in multiple directions. Thank you Laura!

Colton is always willing to assist and provide great advice. His knowledge, interpersonal skills and experience have helped me grow as an advisor. I appreciate his patience with me as I continue to learn.

Matt is AMAZING! I was in a car accident in August and my car was damaged. Matt gave me so much helpful information to navigate the whole claims process. I didn't even have to ask....he just offered me advice! Because of his knowledge and expertise, the process went very smoothly for me and I am so grateful for Matt! CG is very lucky to have such an outstanding employee! THANKS MATT!!

Cam continues to be awesome to work with. He has been great with our complex clients, taking on new projects and is proactive in preparing renewal items. Thank you to Cam for being a great teammate and for your responsive client service!

Thank you, Alicia, for your incredible hard work and dedication over the past three years on the charity committee. Your efforts have been instrumental in making a positive impact on our company and the community we serve. We truly appreciate your commitment and passion for giving back. Thank you for everything you've done!

I got a nice, appreciative comment for the good work that Wes Slaughter has done on behalf of his business with a client.

It's been a pleasure working with Mady. Her ability to listen, show grace, stay calm under pressure and respond quickly is unmatched. I truly appreciate all these skills (and more) when working with Mady. Thank you, Mady!

Nancy has a full plate often as she is so incredibly knowledgeable on markets, industries and relationships. When I asked for assistance on a few accounts while I was out of the office, Nancy was quick to jump up and offer assistance without hesitation. She is the true description of a team mate. Not only during this time, but she has always been willing to offer insight to me, drop knowledge on me and share ideas on accounts. Thank you, Nancy for supporting my transition to CG these past few months and most recently, backing me up while I took some time for family! I appreciate you!

Heather has been a huge help to me on a project that become a bit more difficult than we originally anticipated. Despite the challenges , she kept on it and really saved the day! Her incredible organization, hard work and communication through this whole process turned a tough task into a manageable one. I cannot say thank you enough to Heather for all she did!

Thank you to Michelle for her mentoring of new SBA team members. Her expertise, efficiency, patience and guidance is appreciated as these new team members learn the challenges of handling large and active books of business. Michelle is truly The Heart of the SBA team. Thank you so much!

Moriah took time out of her day to sit down and show me the ins and outs of a workbook in indio. When I reached out to Moriah asking if I could shadow her next renewal she was more than willing to let me sit down with her. She went out of her way to let me know when she would be in Eden Prairie next so that we could chat about it in person. People like Moriah (always willing to help) make it easier to learn. Thanks, Moriah!

Greta and I collaborated on a challenging renewal which the agency has controlled for a long time. She was incredibly patient in getting what was needed from the client, gracious in her appreciation of my assistance and very detail oriented. Working with Greta on this particular account showed me where I can grow professionally and do better. Anytime we can walk away from experiences with our teammates and learn from them, as well as see their incredible strengths, it is worthy of a highlight! Greta, thank you for your patience and pushing me to continue to be better! Your organization and attention to detail is an inspiration. I appreciate you!

Stephanie is ON-IT! She is prompt, on top of things, and not to mention - just an absolute pleasure to work with. Great communicator. Great collaborator. When a recent challenge arose surrounding ambiguity about future drug coverage creditability for our groups, Stephanie was a wonderful partner in dividing and conquering between Group Reps and Medicare Reps to help get the answers we needed so we could provide direction moving forward. Thank you, Stephanie.

We had a Carrier Appreciation Event for Employee Benefits and Laura helped out tremendously! Between getting the nametags made, the food truck and gifts ordered and helping with day of things, the event went off without a hitch! The carriers were so appreciative and said that no other agency has done this for them! I couldn't have done it without her! THANK YOU LAURA!

Irene has been an absolute pleasure to work with so far. I've reached out to her multiple times for help on a renewal, advice on markets, etc., and she has been nothing but responsive, helpful and a huge resource for me to bounce ideas off of. Not only is she very knowledgeable about all things insurance, but she also loves to teach and mentor others, which makes a lasting impact on others career/development. I'm so glad she made the move to CG, that was a huge win for us!! Thanks for sharing all your wisdom and knowledge, Irene!

Lauren is deserving of praise for her forward-thinking approach and leadership. Lauren has implemented technology that enhances and supports our book of business growth. A special call out for Lauren’s efforts in working on a complex reporting matter. This particular solve, requires meticulous attention and tedious work . I’m grateful to have her support in working through this process. This displays her commitment to our team’s success and her vision of our growth. I’m honored and excited to work with such a genuine leader! Thank you Lauren Miller! 

Alissa and Kelly have been nothing but great to me since moving cubes! Whenever I have questions or need to pick someone else's brain they are always available. They never make me feel silly for asking a simple question - they push me to think more critically. They are both GREAT coworkers and team players!

Alissa and Kelly have been nothing but great to me since moving cubes! Whenever I have questions or need to pick someone else's brain they are always available. They never make me feel silly for asking a simple question - they push me to think more critically. They are both GREAT coworkers and team players!

I wanted to take a moment to give a huge shout-out to Grace at our Monticello office. Grace has continuously impressed me with her positive attitude and eagerness to help. Her kindness and dedication to ensuring everything runs smoothly at the front desk make a world of difference. Thank you, Grace, for always going above and beyond. Your outstanding work and cheerful spirit are truly appreciated by everyone. We are so lucky to have you on our team!

I was working from the Monticello office one afternoon when a client came in to meet with Derek. This client was clearly unhappy with the service that they have received from another broker, and that carried into their meeting with Derek. Derek was able to confidently, kindly, and professionally put the client's mind at ease with our offerings and his calm demeanor. He let the client know that they were of utmost importance and that he would take care of them like he would his own family. I was incredibly impressed with his patience and willingness to work through all of the questions and concerns that the client had.

In a day where many are afraid to pick up the phone, I wanted to acknowledge how how amazing Shelby is on the phone with her clients.  She actively listens and responds to their questions, providing them the answers or guidance they need - with a professional and friendly manner.

A quick shout-out to Mady, who plans and executes so many of our events at CG. Her creativity and thoughtful planning always consider the needs of both in-person and remote employees. Mady's positivity and enthusiasm for her work are truly inspiring. She is an incredible asset to our organization, consistently impressing me with her willingness to innovate and create exciting new experiences for everyone at CG.

Amanda shouldered a lot of the responsibility for our legal seminar. Whether it was coordinating with the legal team, CG team, or considering client needs, Amanda was responsive, calm, positive and thorough. The event went off without a hitch, due in large part to Amanda's hard work and dedication. Thank you!

Chris is just wonderful to work with! I was out of the office a few weeks ago with sick kiddos and had an emergency risk that needed resolution same day. Chris handled everything for me and got it quoted with several carriers and bound same day. She helped me out in such a big way, just as she always does for everyone on the team. Cannot do this without you, Chris!

Jocelyn was a HUGE help to me today! She offered to split the workload of a large, complicated project. Without her, I wouldn't have been able to complete this by the deadline. I am beyond grateful for the fact that despite her busy workload she is always willing to help me out. She truly puts the T in teamwork and makes my day-to-day job go so much smoother!

Sean is just terrific! Always happy to help and amazing at what he knows and does. He's great for those of us (me!) who aren't "techy". Just an all around great guy. The world needs more of him!

Cam,

Your continued growth and progress in both your professional and personal endeavors have been truly remarkable to witness.

Your dedication, hard work, and perseverance serve as an inspiration to everyone around you. It's been a privilege to see you evolve and excel in your role!

Coming full circle when our client recently sent the below note - it encompasses all of our company and team goals. Thanks for everything you do, Cam - I'm proud of you!

"Awesome, thank you so much Cam! Really appreciate the excellent service we've received so far from you all! Really takes a load off our mind to know that though we're a small team here, we have a great resource in you all to handle the insurance side of things. :)  "

It's truly impressive how Kate has seamlessly integrated into the team and made significant contributions from the get-go. Her hard work and positive attitude have already made a noticeable impact, and I have no doubt that she'll continue continue to excel.

Thank you for all you bring to our team! We're lucky to have you on board, and I'm excited to continuing witnessing all of your great success!

Alissa has been an absolute rockstar! Always keeping up with tasks and prioritizing what needs to be done to complete everything in a timely manner. She steps up when people are out of the office or anyone has backlog without ever complaining. Thank you for all you do!

Julie helped our team out when we were in a pickle with one of our larger clients. It was an extremely tall task to move a risky class of business out of their current Work Comp program to a new carrier in such a short amount of time. Julie knocked it out of the park in every aspect! All her knowledge and relationships built with carriers was invaluable in the process. Thank you for your help!!!

Amanda has been incredible to work with. Our team was in need of a marketing overhaul, and I can't sing her praises loud enough. Amanda saw the vision, owned the creation of deliverables and brought everything together in a timely manner. She is always very responsive and organized. Her work is driving new business for us and we are so grateful. Thank you Amanda!

I forwarded an email I received from AmTrust to Abbey regarding them no longer using a our shared login to do business on their website. Abbey was quick to contact AmTrust and start setting us all up with our own login information. She was on it! The transition had been smooth. Abbey does so much for the entire agency and we appreciate her! Thanks Abbey!!

Kristina is my backup when I am out of the office. I was recently on vacation and to say that Kristina was bombarded while I was out is an understatement. We recently wrote a new account and while I was out I think there were at least 50 emails from the client on various COI requests/issues. And this was just for one account - there were many other requests that came her way from other accounts. How she kept up with the numerous requests that came her way from my desk and working on her own desk is beyond me. She must have super powers! "Thank you" does not seem to be enough, but THANK YOU Kristina!

Heather was a huge help while I was recently on vacation. Heather helped my primary backup with some items as well as being the primary backup for the accounts I have with a specific producer. She stepped in and helped out on many items and even offered to continue to help on these items even though I have returned from vacation. We are very fortunate to have colleagues like Heather on our team. Thank you Heather!

A note from one of our clients:

"I needed to begin the process of applying for Medicare, along with choosing a supplemental medical and drug plan. Hanna was so patient as she explained the process, and followed up once I was approved for Medicare and helped me complete the enrollment. She also added Megan to help with my current coverage! Megan helped me with submitting all of my paperwork. We have had the Christensen Group help us with insurance coverage for many years....and have had wonderful service from all of the staff. 

Thank you! You guys rock!"

A note from one of our clients:

"I needed to begin the process of applying for Medicare, along with choosing a supplemental medical and drug plan. Hanna was so patient as she explained the process, and followed up once I was approved for Medicare and helped me complete the enrollment. She also added Megan to help with my current coverage!
Megan helped me with submitting all of my paperwork.
We have had the Christensen Group help us with insurance coverage for many years....and have had wonderful service from all of the staff. 

Thank you! You guys rock!"

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I wanted to thank Pam for her help! I had an insured who kept calling while I was away from my desk. Pam was able to step in and take the call and help the insured with their request. I appreciate you, Pam!

Matt Warren is such a valuable member of our team. His ability to manage the technical and emotional elements of claims for our customers is best-in-class. He's willing to go the extra distance to get the ball across the line all while keeping a cool and professional approach. Thanks for all you do everyday!

Hal in IT is fantastic to work with, and his presence on the CG team is truly appreciated. With his speed and approachability, he proves to be the master of quick project turnarounds. Hal's efficiency and seamless collaboration make him a gem to work with!

Coming into CG from Foster White, we had always taken care of our own claims, it has been awesome to have help and more knowledge in that department. From just asking a question to setting up small to complicated claims, Matt has been a Rock! He is so thorough and so quick in getting claims set up. I just wanted Him and the whole CG team to know we appreciate him! Teamwork!

Sara has been so helpful to me as I am learning the marketing side of things. She is always willing to answer my questions and provide her insight/opinion on markets, coverages etc. She is so knowledgeable and I truly appreciate her guidance and expertise as I continue to learn. Thanks for being the best, Sara!

Julie Kack is a ROCKSATR!! Need I say more? When the Marketing Department has been short staffed, Julie has stepped up and taken on anything that comes her way. She holds down the fort and gets the job done! And she does it all with a positive attitude! He knowledge continues to amaze me everyday.

I want to acknowledge the unsung hero of the office, Laura Wilde! Managing the front desk (and a lot more) with a smile and great attitude, she also stepped up to help Kyle and me with a project that needed to be turned around very quickly. She did it fast and accurately and I really appreciate it. Stepping up to help in ways that are outside her normal scope of work, and doing it all with a great attitude - thank you Laura!

Meghan has been so helpful in helping our team stay caught up during this transitionary period for our team and it has not gone unnoticed. Whether its taking COIs off our plates or helping rate up new business prospects, she is always willing to take on more work to help our team stay up to speed during this busy time. Thanks for all you do Meghan!

Big shout out and thanks to David Berning for being an amazing teammate! I very much appreciate David jumping to help me during our enrollment season. David never showed any hesitation although, this added to his already full plate! David always displays a tremendous amount of kindness and wiliness, lucky to be his teammate! Thank you David! 

Thank you Sarina for working so hard to create the CG Reporting portal within CG Connect! I love this tool so much! Now that we don't need to sign into VPN and then RDS to run documents from AMS Control, we have saved a lot of time and are able to be more efficient. Pulling the documents is easy and you made the process very user friendly. I know you put in many hours to create this for us. WE APPRECIATE ALL YOU DO!

Laura created the awesome Valentine's Day invitation for the Culture & Wellness committee quickly, accurately and exactly as asked.

Thank you so much for your help!

Thank you to Sara for her quick and creative marketing ideas. She was able to point me in the right direction on a unique risk and it helped us win the business. Thanks Sara for all you do!

Jenna is always down to help out and is a great team player! She reached out to offer help while a team member was out and to take things off my plate. Thank you Jenna!!!

We had an insured that was added to client connect to issue certificates themselves. Linda jumped on our teams call and gave the insured a step by step tutorial on how to work the portal. I really appreciated it and I am sure the insured did as well!

Since day one, I have only received patience and kindness from Ashley. She is very knowledgeable in what she does. At the same time very humble. I appreciate all the help you have given me thus far, Ashley. Thank you!

Matt has been absolutely incredible and a huge help to the team - especially in these last 2 weeks! He is very quick to respond, works through things in a timely manner, and is thorough in what he does. He also takes major issues seriously, and works to get resolved same day. All of this has been done without a single complaint. Keep up the great work, Matt! Thanks for all you do!

Kyle does so much to not only help support the entire organization, but also makes everything fun. There have been several occasions over the past two years where finding Easter Eggs on the website, handling the Christenmas Trivia, or even a fun gif after submitting an expense report has brightened my day. It is a reminder not to take myself too seriously and enjoy those little moments. Thanks for everything you do, Kyle!

One of my challenging tasks on my way to success here at CG has been building out Salesforce into WIsconsin. I have a large import for a vertical that we are focusing on, and I was looking to get it loaded and save a TON of manual entry. Becca got it done quickly and efficiently saving me a ton of time and effort! THANK YOU!

I have been building Salesforce for success here in Wisconsin, and it can be a time consuming process. I tried to do some imports but I needed help. In stepped Kyle and Becca and they got it done! BRAVO!!!

Abbey has been absolutely awesome in getting all my contracts/carriers/licenses all the "stuff"I need to be a functioning insurance person! She has been on top of everything! Thanks Abbey!!

Hanna provided great service to a client. “Hanna was terrific. She was so knowledgeable and helpful.”

Nice job Hanna! Thanks.

“I am getting such great service from your agency. Alex Moreno has done a great job for us.”

Good going Alex! Thanks.

Who is more helpful than Ashley Kellerman. She is the best! She solves every ipad, and iphone problem I have. I nominate her for MVP!!

Thanks so much for always helping me Ashley!

A heartfelt appreciation goes out to Tom, who has dedicated the past two years to the charity committee as its chair. His hard work has been indispensable to the team, and his commitment has left a lasting impact on both the company and the community we strive to support. Tom’s passion for philanthropy and commitment to making a difference have inspired us all. Thank you Tom!

Our client was thrilled to finally receive a claims settlement check from a third party after 6 weeks of back and forth. Angelia was instrumental in communicating not only with the client but the person who was at fault in the accident's insurance company to get this resolved. Thank you Angelia for all of your help and professionalism. It's situations like these that secure relationships for years. Thank you!

Got the following email from a client that met with Hanna:

We with Hanna Barr today and she was awesome. Smart. Personable. We loved her.
Just saying she exceeded our expectations.

Sean assisted me with a certificate of insurance project. I was swamped and Sean stepped in and helped me out. Such a lifesaver! Thank you so much Sean!

Meghan assisted me with a certificate of insurance project. I was swamped and Meghan stepped in and helped me out. Such a lifesaver! Thank you so much Meghan!

I was a part of the Worksmart Online training yesterday, and Lillian was training everyone. She has quite the talent when it comes to being PATIENT, keeping everyone on task and demonstrating the program extremely well. I wanted to give her KUDOS. Lillian does such a great job at her normal Sr. CA position, but on top of ALL of that work, she helps the trainees progress, and she trains like a complete professional. Great job to Lillian.