A QUICK NOTE We recommend you visit the 10 Year Vision & 2026 Initiatives as we are in full-swing on our projects and focuses for 2026.
EMPLOYEE NET PROMOTOR SCORE (eNPS) Meghan Brown, HR Director, joined to share the overall results from the April 2026 Employee Net Promotor Score survey. As a reminder, this short survey is completed twice a year – in September and April. This is our second time completing the survey.
As we mentioned in April, we completed an early read in April before the survey was complete. The Leadership Council team realized there was a desire for more communication more across the entire agency. We had an opportunity to lean in quickly and pilot a new idea fast. We decided to host a State of CG meeting in a new format, a CG Town Hall, and gather Q&A from the team. This CG Town Hall was hosted on April 16th.
After, we did a survey to see what people thought about this format. Survey results indicated people wanted this type of informal meeting every couple of months. Unlike our more formal quarterly State of CG presentations, our Town Halls are designed to be conversational. They are an opportunity to discuss company-wide updates, catch up on department initiatives, and hold an open Q&A with leadership regarding the market, ESOP updates, current projects, and more.
Our next CG Town Hall will be on June 22. We plan to share highlights on CG Overall results and share what you can expect going forward. Typically most action items, in response to survey results, will happen within the respective departments. If you have any questions, feel free to ask anyone on Leadership Council, your direct leader, or Meghan Brown.
Don’t forget, we’re taking anonymous Q&A questions here. Please submit your questions here by June 19th at 12:00 pm Town Hall Question Submission
**Spotlight on a 10-Year Vision: Best in Class Talent &Culture (Recruit, Develop, Retain) **
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